Ontario Security Guard Training and Licencing Requirements

Ontario security guard training
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Introduction

As the population grows in Ontario, the demand for trained security officers also increases. We’ve created this comprehensive guide about Ontario security guard training to help simplify and explain the process for you.

The Ministry of Community Safety and Correctional Services defines security guard as one who, “A security guard is a person who performs work, for remuneration, that consists primarily of guarding or patrolling for the purpose of protecting persons or property.”

This includes working as:

  • acting as a bouncer;
  • acting as a bodyguard; and
  • performing services to prevent the loss of property through theft or sabotage in an industrial, commercial, residential or retail environment.

Types of Security Licences

The following are the types of licences that may be issued under the Private Security and Investigative Services Act, 2005

  1. A licence to act as a private investigator.
  2. A licence to act as a security guard.
  3. A licence to engage in the business of selling the services of private investigators.
  4. A licence to engage in the business of selling the services of security guards.
  5. A licence to act as both a private investigator and a security guard.
  6. A licence to engage in the business of selling the services of both private investigators and security guards.

We are only going to concern ourselves with a licence to act as a security guard on this site.

Mandatory Licencing Requirements

No person is eligible to hold a licence under this Act unless,

      • the person possesses a clean criminal record; and
        • For the purposes of subsection (1), a person possesses a “clean criminal record” if,
          • the person has not been convicted of a prescribed offence under the Criminal Code (Canada), the Controlled Drugs and Substances Act (Canada) or any other Act of Canada; or
          • the person has been convicted of such an offence and a pardon under the Criminal Records Act (Canada) has been issued or granted.
      • in the case of an individual,
        1. the person is 18 years old or older,
        2. the person is entitled to work in Canada, and
        3. the person has successfully completed all prescribed training and testing

There are several steps in the Ontario security guard training and licensing process and the associated forms and requirements must be accurate and complete prior to submitting an application either through mail or online thru Service Ontario.

Before you apply for a licence, you must:

  1. Take the Ontario security guard basic training course.
  2. Pass the Ontario security guard basic test.

Ontario Security Guard Training Course

Security guard basic training courses must be at least 40 hours long, including certification in Emergency First Aid/CPR.

In order to opt out of the Emergency First Aid/CPR portion of the training, students must provide a valid First Aid/CPR certificate (indicating they were trained by a St. John Ambulance or Workplace Safety Insurance Board-certified instructor) to the training provider. A list of providers approved to deliver First Aid training is available on the Workplace Safety Insurance Board website.

Method of instruction

You can complete basic security guard or private investigator training through either a classroom-based course or a web-based course. Web-based courses must allow for real-time interaction with an instructor. (See list of approved Security Guard training Ontario courses below).

Ontario Security Guard Testing Information

There are separate basic tests for security guards and private investigators.

Tests consist of 60 multiple-choice questions based on topics covered in basic training courses. You will have 75 minutes to complete each test.

Please note that in order to register for a test, you will need a training completion number from your basic training course provider.

Testing locations

Tests are offered at select DriveTest centres across Ontario.

How to register

For information about locations and testing procedures, and to register for a basic test, visit www.ontariosecuritytesting.ca.

Test fee

As of January 25, 2015, the cost to take each basic test is $66.50 plus HST, for a total of $75.15.

Language

The basic test is available in English and French.

Results

Test results are available within two days of taking the test.

If you pass the basic test, you can apply for a security guard or private investigator licence.

If you fail the basic test, you can take it again as many times as necessary. You must pay the full fee each time.

Ontario Security Guard Course Outline

This syllabus is in use starting Oct. 1, 2015.

Training Content and Program Length

The minimum length of in-class time for the basic security guard training program is no less than 40 hours with Emergency Level First Aid Certification included or no less than 33.5 hours with Emergency Level First Aid Certification not included. The following information indicates the suggested duration for each training section and includes both in-class and outside class hours. Outside class hours refer to pre-reading only; all other training methods must take place in-class. These hours are estimates and may need to be adjusted based on student learning abilities/trainer preference. The trainer must determine the optimal number of hours for each section of his/her program design, but the total must be no less than 40 or 33.5 hours with Emergency Level First Aid Certification not included.

  • Introduction to the Security Industry
  • The Private Security and Investigative Services Act and Code of Conduct regulation
  • Basic Security Procedures
  • Report Writing
  • Health and Safety
  • Emergency Response Preparation
  • Canadian Legal System
  • Legal Authorities
  • Effective Communications
  • Sensitivity Training
  • Use of Force Theory
  • Emergency Level First Aid Certification

Section 1: Introduction to the Security Industry

Section Overview

The trainer provides a summary of the principal duties and responsibilities necessary to work effectively in the security industry. Students will learn to interpret and comply with the legal requirements of their occupation as well as identify job roles and responsibilities.

Suggested Duration:

In class: 2 hours
Outside class: 2 hours

Minimum Requirements
  • Describe and compare the different jobs in the security industry (e.g. private investigation, security services, loss prevention, and patrol services)
  • Describe the occupation of a security guard with respect to the knowledge, skills, and abilities needed to perform well
  • Describe the job specifications, activities, and demands of a security guard (e.g. travel, off-hours, stress, risks, dangers, etc.)
  • Explain differences between private security and police officers.

Note: It is recommended that the learning journal be introduced in this section if the trainer chooses to use the journal as a teaching mechanism throughout the course.

Outline

The trainer provides the student with a background on the security industry including the changes in the industry as a result of the new Private Security and Investigative Services Act, 2005 (PSISA). S/he introduces the student to the challenges and benefits of becoming a security guard. The role of a security guard with respect to the public should be discussed.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading of job description and introductory materials
  2. Lecture
  3. Introductory video
  4. Facilitated discussion of the demands placed on security guards
  5. Learning journal
Suggested Training Evaluation for Section

A quiz on the relevant sections of the PSISA and Code of Conduct.


Section 2: The Private Security and Investigative Services Act and Ministry Code of Conduct

Section Overview

The Private Security and Investigative Services Act, 2005 (PSISA) regulates the security industry. As such, security guards must be familiar with the PSISA to ensure that they follow the PSISA and its regulations, including the Code of Conduct and associated prohibitions. The trainer introduces the legislation to the student by outlining all relevant components and explaining the Code of Conduct.

Suggested Duration:

In class: 2 hours
Outside class: 3 hours

Minimum Requirements
  1. Private Security and Investigative Services Act, 2005 (PSISA)
  • Explain an individual’s responsibility regarding licensing, including the licensing process and mandatory requirements
  • Describe the general duties, standards, practices, regulations and prohibitions
  • Explain the requirement to produce a licence
  1. Code of Conduct
  • Explain the relevant components and the consequences of failing to comply
  • Define complaint procedures
Outline

This section introduces the student to his/her responsibilities as a security guard under the PSISA. The trainer provides instruction on all the relevant requirements of the PSISA and Code of Conduct, the consequences for non-compliance and public complaint procedures. The authority to act as a security guard should also be discussed.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading of the relevant sections of the PSISA and Code of Conduct
  2. Lecture on the elements of the act and code
  3. Discussion group for clarification of inappropriate behaviours
  4. Learning journal
Suggested Training Evaluation for Section

A quiz on the relevant sections of the PSISA and Code of Conduct.


Section 3: Basic Security Procedures

Section Overview

Security guards need to respond to changes in their environment, which includes actions such as traffic movement, ensuring the safety of persons between and within locations, monitoring and managing the access and departure of persons and vehicles and observing and monitoring people. Security guards need to be aware of the correct way to deal with these situations. The trainer provides his/her students with the knowledge and skills to assess the security of physical environments, to apply basic aspects of security in their roles and to assess the impact of drug use in the context of safety for oneself and others.

Suggested Duration:

In class: 3 hours
Outside class: 5 hours

Minimum Requirements
  1. Describe and explain surveillance and address the following surveillance techniques:
  • Observing the physical environment
  • Attending to environmental details
  • Situational awareness
  1. Describe the basic elements of security and include the following:
  • Access control
  • Crowd control
  • Vehicle control and legal authority to perform traffic control duties
  • Shift handover
  1. Discuss drug effects, substance abuse and related drug paraphernalia
  • Relate signs of substance abuse and withdrawal including physical and psychological consequences

Note: There are three components in this section: Surveillance, Basic Elements of Security and Drug Effects.


Surveillance
Outline

Security guards will be called upon to observe the physical environment for changes and suspicious behaviour. This objective is typically achieved by conducting an in-person or remote surveillance of the physical environment. Security guards are expected to notice and monitor minor changes in order to make sound decisions when devising a plan of action. The trainer focuses on:

  • Decision-making
  • Recognizing patterns (situational awareness)
  • Observing minor, yet critical details
  • Recognizing typicality and detecting anomalies
  • Improvising responses
  • Interpreting and adapting to events
  • Prioritizing actions

Observing and monitoring individuals, identifying and responding to potential threats, different types of patrolling and loss prevention should be discussed.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading on surveillance and observational issues
  2. Lecture on methods of observation (e.g. assessing unusual events, identifying hazards to self and others, completing initial checks to establish a benchmark for subsequent observations, using all five senses for observation, writing notes of observations)
  3. Lecture on decision-making to ensure safety and security (e.g. assessing risk of current and potential situation to self and others, assessing what skills are required to deal effectively with particular situations, assessing the behaviours of others and the physical environment)
  4. Role playing with analysis and group discussion
  5. Learning journal

Basic Elements of Security
Outline

Security guards are required to manage individuals, vehicles and materials in a safe and polite manner while assessing a situation for threats and incidents. The trainer addresses the following basic elements of security:

  1. Access control
  • How to escort people within and between locations in a safe manner
  • How to prepare for an assignment
  • Contacting the correct personnel when there is a breach of security
  • How to inspect baggage, vehicles, etc.
  1. Crowd control
  • How to create a barricade or staging area
  • How to lock down a facility
  1. Vehicle control
  • Controlling vehicular/pedestrian traffic on company property or on public roads in emergencies
  • Monitoring traffic movements
  • Using proper hand signals for directing traffic
  • Using traffic control equipment
  • Wearing the appropriate attire
  1. Shift handover procedures
  • How to update the next person on shift
Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading on basic security protocols
  2. Lecture
  3. Video and discussion
  4. Role playing with analysis and group discussion
  5. Learning journal

Drug Effects
Outline

Security guards may encounter individuals under the influence of drugs or alcohol. They need to be aware of the signs of substance abuse as well as the impact of different drugs on human behaviour (e.g. subject going through withdrawal) in order to deal with these individuals in a manner that will ensure personal safety as well as that of the subject. The trainer discusses different types of drugs and paraphernalia, the impact of using different drugs on human behaviour and how to address individual behaviour depending on the type of substance abuse.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading focused on the intoxication effects of commonly abused drugs such as cannabinoids, depressants, dissociative anesthetics, hallucinogens, opioids/morphine derivatives, stimulants and inhalants
  2. Lecture on how to address individuals under the effect of commonly abused drugs
  3. Role playing with analysis and group discussion
  4. Learning journal
Suggested Training Evaluation for Section

A quiz asking questions that apply the knowledge of surveillance approaches to security control with standard protocols and how to manage individuals under the influence of different drugs in common security situations.


Section 4: Report Writing

Section Overview

Security guards are required to complete written reports of occurrences, duties performed, and comprehensive descriptions of their tasks/observations. The trainer instructs the student how to write reports that are objective and standardized.

Suggested Duration:

In class: 2 hours
Outside class: 2 hours

Minimum Requirements

Discuss the following elements of report writing:

  • How to record relevant factual data and circumstances in a notebook
  • The different types and purposes of reports
  • Recognizing legal implications of reports and confidentiality
  • Incorporating who, what, where, when, why and how in report writing
  • How to take a statement
  • Identifying the appropriate method of communication to report an issue
Outline

Security guards are required to write a variety of reports for different audiences. It is imperative that reports are written in a clear, standardized format to ensure information is conveyed accurately and without bias. The trainer discusses:

  • The importance of using a notebook and the rules and format for taking accurate notes
  • Different types of reports depending on the situation (e.g. incident, use of force, witness statements)
  • The basic elements of report writing (e.g. date, time, location, actions/behaviours, description of individuals, observations, time of completion, etc.)
  • Content of reports (e.g. factual information only)
  • The legal implications of reports (e.g. necessary for audits or evidence in court)
  • The difference between statements and reports
  • How to properly distribute reports (e.g. problems with e-mailing confidential reports)
Working/Detailed Knowledge

Detailed


Suggested Methodology
  1. Pre-reading of sample reports
  2. Lecture on the different types of reports/templates
  3. Lecture on the elements of an objective report (e.g. focus on factual information, written in third person, avoids use of emotional terms, avoids introspection, presents the information in a clear and concise manner)
  4. Report analysis exercise: detect and discuss in small groups problems with reports, missing information, bias, etc.
  5. Learning journal
Suggested Training Evaluation for Section

A one-page report where the student summarizes a recent work related incident (that can be shared without identifying information).


Section 5: Health and Safety

Section Overview

The policies and procedures of the Occupational Health and Safety Act (OHSA) and the Workplace Hazardous Materials Information System (WHMIS) are necessary to ensure the occupational safety of security guards and those they interact with. The trainer identifies how to control workplace risks and hazards, how to apply appropriate responses to emergency situations and how to communicate workplace safety requirements.

Suggested Duration:

In class: 1 hour
Outside class: 1 hour

Minimum Requirements
  1. Outline the OHSA
  2. Outline the WHMIS
Outline

The trainer provides a brief introduction to the OHSA and WHMIS. Security guards need to know and understand how the OHSA and WHMIS apply to themselves and to others. The trainer should also cover the right to refuse unsafe work.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Lecture with brief discussion
  2. Provide examples of security situations in which OHSA and WHMIS apply (e.g. accepting a delivery of hazardous materials, fire on the premises close to hazardous materials, security guard on patrol noticing a hazardous container leaking, etc.)
Suggested Training Evaluation for Section

A quiz that requires the student to apply the OHSA and WHMIS to common security guard situations.


Section 6: Emergency Response Preparation

Section Overview

Security guards are expected to respond to emergency situations and to minimize the impact caused at a worksite. They may be required to perform a variety of duties during emergency procedures and must understand the importance of scene management. The trainer will address the potential roles of a security guard during an emergency situation and how to effectively complete these tasks.

Suggested Duration:

In class: 4 hours
Outside class: 4 hours

Minimum Requirements
  1. Identify the following criteria of a potential emergency:
  • Risk factors
  • Fire emergencies
  • Bomb emergencies
  • Weapon emergencies
  • Suspicious packages
  • Explosive devices
  1. Describe the following emergency response procedures:
  • Explain fire emergency response procedures
  • Explain bomb emergency response procedures
  • Explain weapon emergency response procedures
  • Explain suspicious package emergency response procedures
  • Explain explosive device emergency response procedures
  1. Explain the potential roles of a security guard in emergency situations
  2. Detail how to implement duty of care
  • Describe legal requirements
  • Detail how to protect and secure a crime scene

Note: There are four components in this section: Emergency Situations, Emergency Response Procedures, Potential Roles of a Security Guard During an Emergency and Duty of Care.


Emergency Situation
Outline

Security guards may encounter emergency situations at a worksite. They will need to accurately identify the risk factors associated with fire threats, bomb threats, weapon emergencies, suspicious packages, and explosive devices and learn how to respond appropriately. The trainer outlines the different risk factors a security guard must be familiar with and how to protect individuals and property associated with an assignment (i.e. contain, activate, and evacuate). In addition to emergency responses, the trainer includes an overview of the basic principles of prevention and safety.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on different types of threats
  2. Lecture with brief discussion
  3. Case studies with analysis and group discussion
  4. Learning journal

Emergency Response Procedures
Outline

Security guards must be comfortable when responding to emergency situations, familiar with different emergency procedures and must coordinate these procedures with organizational requirements and/or other personnel. Understanding the need for emergency response procedures and following the emergency response plan for a given site is vital to the security guard role. The trainer provides instruction on the following:

  • The different emergency response procedures (e.g. First Aid and CPR)
  • Common tools associated with response procedures (e.g. fire extinguisher, sprinkler systems)
  • Determining the safest and most appropriate response to a threat
  • How to preserve evidence
  • Proper evacuation protocol and knowledge of access routes
  • How to control access for emergency services and provide necessary details
  • Site-specific building occupant capacity limits (e.g. Ontario Fire Code and building specific regulations with respect to occupancy)
Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on standard protocols for emergency response
  2. Lecture with brief discussion
  3. Conduct emergency response activities
  4. Case studies with analysis and group discussion
  5. Learning journal

Potential Roles of a Security Guard During an Emergency
Outline

Security guards may be required to fulfill different roles during an emergency situation. They may have to assist other personnel (including police, fire, and ambulance) or take the lead in responding to the emergency. Security guards must be able to work alongside other personnel and quickly and accurately understand their role in a given situation. They must recognize when an emergency is beyond the scope of their job specifications and requires additional assistance. The trainer provides an overview of the relationships in the security industry, including a matrix with job titles, descriptions, responsibilities and the link between them to help security guards understand when a situation is beyond their scope and who to contact in specific emergency situations.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading on different key roles for fire, police, medical staff and security in emergency situations
  2. Lecture with brief discussion
  3. Group discussion of emergency situations involving different emergency responses
  4. Learning journal

Duty of Care
Outline

Security guards need to be familiar with the concept of duty of care generally (what a reasonable person should do in a particular situation) and how this duty might impact them in securing a crime scene. They also need to be familiar with how to properly secure and protect a crime scene until the appropriate personnel arrive.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading on duty of care and managing crime scenes
  2. Case studies with consequences that emphasize the importance of duty of care and the protection of evidence
  3. Student self-assessment – what would the student do in different situations?
  4. Learning journal
Suggested Training Evaluation for Section

A quiz on the types of emergency situations, different emergency response procedures and the role of a security guard in these emergencies.


Section 7: Canadian Legal System

Section Overview

Security guards work within the Canadian Legal System. They need to be familiar with the Criminal Court System, the Ontario Evidence Act, the Canada Evidence Act and how these apply to their positions to ensure the information they obtain is admissible in court. The trainer outlines the difference between criminal, provincial and municipal law as well as case and common law, the hierarchy of the court system and offences and the requirements for the admissibility of evidence.

Suggested Duration:

In class: 3 hours
Outside class: 6 hours

Minimum Requirements
  1. Discuss the Canadian Criminal Court System
  • Outline the Canadian Criminal Court System, the hierarchy of the court system and court protocols/procedures
  • Describe the protocols and procedures for the purpose of giving evidence
  1. Explain commonly accepted approaches to the collection, preservation and presentation of evidence including the handling and sealing of audio/visual materials
  2. Explain relevant sections of the Ontario Evidence Act and Canada Evidence Act that pertain to admissible evidence
  3. Discuss municipal by-laws

Note: There are three components in this section: Canadian Criminal Court System, Evidence Handling Techniques and Municipal By-laws.

The Ontario Evidence Act and Canada Evidence Act do not specify how evidence is collected, but identify which types of evidence are admissible to the court. The trainer should concentrate on what is considered evidence and which methods a security guard can use to ensure it remains admissible. Security guards are only expected to know the municipal by-laws that relate to their role and where to find this information if it is not readily available on their premises.


Canadian Criminal Court System
Outline

Security guards may be required to prepare for legal proceedings, present evidence, prepare themselves and/or witnesses for testimony and follow up on the outcome of court proceedings. Security guards need a general understanding that all investigations should be conducted as if the case could potentially go to trial and therefore handle themselves accordingly to ensure that no procedural or administrative mistakes are made. The trainer covers the skills and knowledge required to present evidence in a judicial environment.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on the basics of the court system
  2. Lecture with graphic depiction of the Canadian Criminal Court System
  3. Exercise regarding the preparation for trial and/or preparation of witnesses for court
  4. Simulation or mock trial presenting testimonies and evidence
  5. Learning journal

Evidence Handling Techniques
Outline

Security guards protect evidence that may be used in court. The trainer will explain how to collect, preserve, and present admissible evidence in court while preventing the evidence from becoming contaminated. Concepts will include an introduction to the process and protocols for handling evidence, including:

  • The proper procedures for collecting and handling audio/video materials
  • The six core steps for containing evidence:
  • Collect
  • Secure
  • Preserve
  • Identify
  • Continuity
  • Log
Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading of the relevant sections of the Ontario Evidence Act and Canada Evidence Act
  2. Lecture with discussion on the six core steps and common mistakes
  3. An exercise applying all six steps to actual evidence acquiring situations
  4. Demonstration and practice with audio/video equipment
  5. Learning journal

Municipal By-Laws
Outline

Security guards are required to work within the municipal by-laws of their specific location. They need to be familiar with the common by-laws they will encounter in their position (e.g. noise by-laws, occupancy limits, etc.) and where they can locate this information. The trainer focuses on creating awareness that different municipal by-laws exist and need to be considered. It should be noted that the student may obtain/require further training on by-laws relevant to his/her specific position and that the by-laws addressed in this section are the most common to the private security sector.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on overview of municipal by-laws (specifically how to find by-laws relevant to any security issues)
  2. Lecture
  3. Learning journal
Suggested Training Evaluation for Section

A quiz focused on an overview of the criminal system in Canada, how to collect and prepare admissible evidence and how to find municipal by-law information.


Section 8: Legal Authorities

Section Overview

The trainer focuses on the broader legal context of private security to instruct the student on his/her rights and limitations when performing duties as a security guard. The trainer will also explain where a security guard derives his/her authority to carry out job functions.

Suggested Duration:

In class: 7.5 hours
Outside class: 10 hours

Minimum Requirements
  1. List procedures for handling, storing, disseminating and destroying information of a personal nature
  2. Address the relevant sections of the Personal Information Protection and Electronic Documents Act (PIPEDA) regarding the protection of personal information
  3. Outline the relevant sections of the following legislation:
  • Employment Standards Act, 2000
  • Labour Relations Act, 1995
  • Liquor Licence Act
  • Provincial Offences Act
  • Residential Tenancies Act, 2006
  • Trespass to Property Act
  1. Provide the following information with respect to the Criminal Code of Canada:
  • Explain the difference between indictable and summary offences and a security guard’s authority to arrest (e.g. citizen’s arrest)
  • List the most common offences encountered by security guards
  • Review the sections of the code regarding defense of property and defense of persons
  • Explain criminal harassment, mischief, assault, theft, causing disturbances, breaking and entering and possession of stolen property under the code
  1. Explain the common elements of tort law in security situations

Note: There are four components in this section: Handling Information and PIPEDA, Additional Legislation, Criminal Code and Tort Law.

Security guards are only expected to be aware of this legislation as it pertains to their roles. The primary focus should be on best practices with respect to acquiring information to resolve security issues in the context of relevant legislation.


Handling Information and PIPEDA
Outline

Security guards frequently deal with the collection, storage, dissemination and destruction of information. The trainer discusses the procedures and regulations with respect to managing information and explains how to keep information secure while ensuring that it is maintained in a manner consistent with PIPEDA.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on the relevant sections of PIPEDA
  2. Discussion on how to interpret and use the act
  3. Case study analysis and solutions with questions pertaining to the collection, storage, dissemination, and destruction of information
  4. Learning journal

Additional Legislation
Outline

Security guards can encounter situations where they need to be familiar with the following legislation:

  • Employment Standards Act, 2000
  • Labour Relations Act, 1999
  • Liquor Licence Act
  • Provincial Offences Act
  • Residential Tenancies Act, 1996
  • Trespass to Property Act

The trainer provides a brief introduction to the relevant sections to each act, addresses the risks and dangers associated with private security and describes how each act can impact the safety and effectiveness on site. Issues of liability should be discussed to ensure the student understands how to complete his/her duties within lawful authority. The trainer also addresses whose authority a security guard is acting on (acting as agent of the property owner) and differences in private versus public property.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading of the relevant sections of each act
  2. Lecture and class discussion on how to interpret and use the act
  3. Presentation of case law and pictures (e.g. “No trespassing,” “Private Property,” etc.)
  4. Short multimedia exercises with feedback
  5. Learning journal

Criminal Code, Canada
Outline

Security guards may encounter situations in which they need to deal with indictable, summary, or criminal offences. They need to be able to accurately identify and categorize offences when on duty and understand how to perform a citizen’s arrest according to the Criminal Code, Canada. The trainer introduces the code within the context of liability, duty of care and lawful authority. Defense of property and defense of persons should also be discussed.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading of the relevant sections of the Criminal Code including Section 494
  2. Lecture and class discussion on how to interpret elements of the criminal code
  3. Presentation of case examples regarding critical incidents and abuse of authority
  4. Categorization exercise regarding the different types of offences
  5. Demonstration of behaviours that are unacceptable based on the code
  6. Learning journal

Tort Law
Outline

Security guards must ensure that they are completing their job within their lawful authority. The trainer explains the common elements of tort law in security situations.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Pre-reading on relevant cases
  2. Lecture with discussion on categories of torts
  3. Lecture on what is not acceptable and best practices
  4. Learning journal
Suggested Training Evaluation for Section

A quiz focused on contraventions of the acts and torts.


Section 9: Effective Communications

Section Overview

Security guards encounter a wide range of situations and are required to act professionally under all circumstances. The trainer reviews the interpersonal and communication skills necessary to adapt to different environments/scenarios and to diffuse situations when required. The importance of using communication to one’s advantage should be emphasized.

Suggested Duration:

In class: 4 hours
Outside class: 3 hours

Minimum Requirements

Communication Skills

  1. Discuss the following oral and written communication skills:
  • Adjusting a communication style to accommodate an audience or situation
  • Using verbal and non-verbal feedback
  • Using effective and appropriate language in oral and written communication
  • Writing legibly and clearly (e.g. minimal spelling, grammar or typographical errors)
  • Effectively communicating main ideas orally and in writing
  • Avoiding personal bias/opinion when communicating
  • Asking probing questions to obtain information
  • Conveying oral information accurately
  • Writing accurate reports
  1. Explain communication
  • Adjusting behaviour/demeanor (e.g. passive vs. aggressive) based on an individual or situation

Interpersonal Skills

  1. Discuss the following interpersonal skills:
  • Demonstrating sensitivity/empathy to others (e.g. different cultures, persons with disabilities, human rights issues, mental health issues)
  • Establishing a rapport with a variety of people for the purpose of building trusting relationships
  • Diffusing, avoiding and managing difficult interpersonal relationships and/or potential conflict
  • Being assertive yet professional when interacting with the public

Note: There are three components in this section: Communication Skills, Communication and Interpersonal Skills.


Communication Skills
Outline

Security guards must provide clear and concise information. Their position requires them to communicate with a wide array of individuals both orally and in writing and to obtain information from sources that may be unwilling. The trainer addresses active listening, effective writing and note taking.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Lecture
  2. Role playing using communication techniques with feedback
  3. Learning journal

Communication
Outline

Security guards may need to utilize communication during the course of their assignments. They must maintain their composure and adjust their behaviour to suit the individual and situation. The trainer explains the principles of communication (both verbal and non-verbal, including posture, tone, assertiveness, spatial distance, eye contact, facial expressions) and de-escalation techniques with progressive intervention steps.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Lecture
  2. Role playing
  3. Learning journal

Note: Communication was formally known as “Tactical Communication”.


Interpersonal Skills
Outline

Security guards often interact with a variety of individuals during the course of their duties. Their conduct is vital to the professional image of the security industry as a whole. The trainer describes proper conduct and deportment, how to adapt quickly to different situations and how to perform duties in a culturally appropriate manner. Security guards should be able to scan for potential problems and act in a preventative way to avoid any escalation of events.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Lecture
  2. Role playing (e.g. 5 minute interactions with feedback)
  3. Learning journal
Suggested Training Evaluation for Section

Provide the student with unorganized facts of a situation and require them to prepare a short report. The student role-plays different situations and how they would apply the techniques of communication and de-escalation.


Section 10: Sensitivity Training

Section Overview

Security guards often interact with the public on a daily basis. It is important they approach individuals with respect to avoid any biases that may impact how they interrelate with others. The trainer addresses prejudices against ethnic backgrounds, persons with mental or physical disabilities and gender and sexual orientation.

Suggested Duration:

In class: 3 hours
Outside class: 2 hours

Minimum Requirements

Discuss the following issues:

  1. Recognizing one’s own biases and describing how these can influence situations
  2. Recognizing the impact of mental, physical, cultural and sexual differences on situational dynamics
Outline

Security guards may be required to interact with diverse groups of individuals on a regular basis. The trainer introduces the concept of respect for differences, identifies potential issues that may arise when dealing with a variety of people (e.g. communication difficulties, misinterpretation of gestures) and how to approach individuals in a way that minimizes miscommunication.

Working/Detailed Knowledge

Working

Suggested Methodology
  1. Self-assessment of the student’s biases (present the student with scenarios and ask him/her to describe their thoughts)
  2. Lecture focused on how biases impact behaviour
  3. Learning journal with reflection on own biases and how to keep them in check
Suggested Training Evaluation for Section

A short quiz focused on human biases and how they can influence behaviour and alter situations.


Section 11: Use of Force Theory

Section Overview

Security guards may be required to use force during certain situations. The trainer explains use of force theory, the components of the use of force model and how to maintain composure during potentially stressful situations. Students need to attend specialized training to learn how to use defensive equipment and to apply use of force options.

Suggested Duration:

In class: 2 hours
Outside class: 2 hours

Minimum Requirements
  1. Explain the authority to use force under the Criminal Code, Canada

• Discuss the use of force model and its framework components

• Explain how to choose an appropriate use of force component and justify an action

  1. Discuss how to act under stress and maintain composure
  2. Explain positional asphyxia and excited delirium
Outline

The trainer explains use of force theory based on the National Use of Force Model (modified for security guards) and outlines Section 25 of the Criminal Code. Security guards can be put in situations where they need to maintain their professional composure even when under a high level of stress. The trainer will also address how to control a situation by asking questions, dealing with difficult customers/clients/subjects, managing stress when isolated or fatigued and personal health issues such as overall stress levels, stress factors, cleanliness, nutrition, lifestyle and fitness. Positional asphyxia and excited delirium should also be discussed.

Working/Detailed Knowledge

Detailed

Suggested Methodology
  1. Pre-reading on use of force model
  2. Lecture on use of force model and theory
  3. Case study analysis, demonstrations and solutions
  4. Role playing with demonstrations
  5. Learning journal
Suggested Training Evaluation for Section

A quiz focused on use of force situations that a security guard may encounter and the type of force that would be appropriate.


Section 12: Emergency Level First Aid

Note: This is only required for those students who do not have current, valid Emergency Level First Aid training and certification. Those with valid certification are exempt from this training requirement.

Section Overview

First aid training and certification is a requirement of the basic training program for security guards. An accredited trainer provides instruction that is equivalent to the St. John Ambulance course Emergency Level First Aid.

Suggested Duration:

In class: 6.5 hours

Minimum Requirements
  1. The following topics must be covered:
  • Emergency Scene Management
  • Shock, Unconsciousness and Fainting
  • Choking – Adult
  • Severe Bleeding
  • One Rescuer CPR – Adult.
  1. Training must be delivered by:
  • A St. John Ambulance certified instructor, or
  • A Workplace Safety and Insurance Board (Ontario) approved first aid trainer
Suggested Training Evaluation for Section

Students must complete Emergency Level First Aid training and be certified.

Ontario Security Guard Approved Security Training Schools

Private Career Colleges

Name Type of Training Location Telephone
Asimco College of Business Health Care and Technology S.G. Cobourg 905-372-8978
Canadian Law Enforcement Training College S.G. Toronto 416-480-1545
Canadian School of Private Investigation and Security Ltd. S.G.
P.I.
Toronto 416-785-5701
Centre for Security Training & Management Inc. S.G.
P.I.
Toronto 416-750-4747
Clarkridge Career Centre S.G. Toronto 647-801-3108
CTS Canadian Career College Inc. S.G. Barrie 705-725-8776
North Bay 705-495-1200, ext. 229
Sudbury 705-688-7200
Grade Learning S.G. Barrie 705-739-6619
Etobicoke 416-231-0333
Milton 905-693-8484
Mississauge (airport) 905-642-9661
Newmarket 905-953-1234
Orillia 705-327-3459
Oshawa 905-433-1033
Owen Sound 519-371-2675
Scarborough East 416-755-8547
Toronto 416-243-2272
Toronto North 416-667-1500
HBI College (Halton Business Institute) S.G. Burlington 1-855-949-9909
Herzing College S.G.
P.I.
Toronto 416-599-6996, Ext. 3201
Insight Advantage Inc. S.G. Chatham 519-355-1222
Leamington 519-322-1443, ext. 101
Windsor 519-962-8962
Progressive Training College of Business and Health S.G. Toronto 416-265-5343
Sault Ste. Marie 705-256-8710
Barrie 705-792-0100
Thunder Bay 807-622-6070
Bracebridge 705-646-4664
Ontario College of Health and Technology S.G.
P.I.
Stoney Creek 905-643-8778
National Academy of Health & Business (The) S.G.
P.I.
Mississauga 905-273-6656
Hamilton 905-521-9991
Trillium College S.G.
P.I.
Kingston 905-448-4130
St. Catherines 289-438-1918
Southwestern College of Arts and Science, Windsor S.G.
P.I.
Windsor 519-945-3300
Summit Learning Centres Inc. S.G. Hamilton 905-777-8080
Transitions College of Business and Career Studies S.G. Niagara Falls 905-358-7760
TriOS College Business Technology Health Care S.G. Mississauga 905-949-4955
Westervelt College S.G.
P.I.
London 519-668-2000

Community Colleges

Name Type of Training Location Telephone
Algonquin College of Applied Arts and Technology S.G.
P.I.
Ottawa 613-727-4723
S.G. Pembroke 613-735-4700, ext. 2721
Cambrian College of Applied Arts and Technology S.G.
P.I.
Sudbury 705-566-8101
College Boreal S.G. Sudbury 705-560-6673
Conestoga College Institute of Technology S.G.
P.I.
Kitchener 519-748-5220, ext. 3364
Confederation College S.G. Thunder Bay 807-475-6166
Durham College of Applied Arts and Technology S.G.
P.I.
Oshawa 905-721-2000, ext 2667
Fanshawe College of Applied Arts & Technology S.G. London 519-452-4215
Fleming College S.G.
P.I.
Peterborough 705-7495530, Ext. 1278
George Brown College of Applied Arts and Technology S.G.
P.I.
Toronto 416-415-5000,Ext. 6651
Georgian College of Applied Arts and Technology S.G.
P.I.
Orillia 705-325-2740, Ext. 3048
Humber College Institute of Technology and Advanced Learning S.G.
P.I.
Toronto 416-675-6633, Ext. 3335
La Cité Collégiale S.G.
P.I.
Ottawa 613-742-2493, Ext. 2205 Ext. 2824
Lambton College of Applied Arts and Technology S.G. Sarnia 519-542-7751 Ext. 3060
Loyalist College of Applied Arts and Technology S.G. Belleville 613-969-1913, Ext. 2387
Mohawk College of Applied Arts & Technology S.G.
P.I.
Brantford 519-759-7200,Ext. 7212
Niagara College Canada S.G.
P.I.
Welland 905-735-2211, Ext.7250
Northern College S.G. Timmins 705-235-3211, Ext. 2139
Sault College S.G.
P.I.
Sault Ste Marie 705-759-2554, Ext.2448
Seneca College (Toronto location) S.G. Toronto 416-491-5050 Ext.22572
Seneca College (King City location) S.G. King City 416-491-5050
Sheridan College Institute of Technology and Advanced Learning S.G.
P.I.
Brampton 905-459-7533
St. Clair College S.G.
P.I.
Windsor 519-966-1656,Ext. 4487
Chatham 519 354 9714 Ext. 3981
St. Lawrence College of Applied Arts and Technology S.G. Kingston 613-544-5400

Licensed Agencies

Name Type of Training Location Telephone
1Northwest Security Services S.G. Thunder Bay 807-623-7417
20/20 Information Inc. P.I. Ancaster 905-592-2020
8021155 Canada Inc. (St. Martin & Associates) S.G. Ottawa 613-228-2813
Accord Specialized Investigations & Security Inc. S.G.
P.I.
Toronto 416-461-2774
Ace Security Inc. S.G.
P.I.
Burlington 905-483-1215
Advanced Security S.G.
P.I.
Timmins 705-267-5547
AJ-Spiders Security and Investigations Services (AJ-SSIS Security) S.G.
P.I.
Hamilton 905-526-0707
All in One Security Solutions S.G. Ottawa 613-400-1106
All Star Security S.G. Peterborough 705-772-8080
Altavon Security Group Inc. S.G.
P.I.
Scarborough 416-479-0080
Amazon Training Centre (Amazon Security Services Inc.) S.G. Pickering 416-705-7623
Anderson Blake Security Inc. S.G. Brampton 416-800-9552
Ar-Line Security and Investigation S.G. Elliot Lake 705-848-7613
Ariston Group Inc. (The) S.G.
P.I.
Toronto 647-248-2606
A.S.A.P Secured Inc. S.G. Milton 877-923-2727
A.S.P. Incorporated S.G. Burlington 905-333-4242
Authentic Concierge & Security Services Inc. (Pillar Security) S.G. Toronto 416-777-1812
AVNK Security and Investigation Services S.G. Peterborough 705-917-2865
Avro Protek S.G.
P.I.
Toronto 416-844-9181
Babic & Associates (2488699 Ontario Inc.) P.I. Mississauga 416-822-2549
Backlit Resource Group Inc. S.G.
P.I.
Toronto 289-807-1756
Barber Collins Security Services Ltd. S.G. Waterloo 519-745-1111
Barrie Confidential Inc. P.I. Barrie 705-735-0002
BAX Security S.G. Hamilton 1-866-401-6848
Bird Private Investigations S.G.
P.I.
Toronto 416-708-2473
Benard + Associates Inc. P.I. Waterloo 519-880-1917
Blackhawk Investigations P.I. London 226-448-4113
Black Cats Security S.G. Mississauga 647-887-7561
Black Light Investigative and Surveillance Services (Ryan Daniel Stacey) S.G.
P.I.
Midland 705-209-1513
BlackBridge Intelligence P.I. Cambridge 647-496-6373
Blue Knight Security (Lyn-Gale Corp.) (Niagara Falls location) S.G.
P.I.
Niagara Falls 905-357-2570
Blue Knight Security (Lyn-Gale Corp.) (Hamiton location) S.G. Hamilton 905-547-6868
Bowman Protection Services S.G. Collingwood 705-293-0405
Brilliant Security Services S.G. Scarborough 416-752-4317
BUP Security Services Inc. S.G. Toronto 416-640-2996
C3 Investigations Inc. P.I. Hamilton 416-671-2706
Campus Security Services Ltd. S.G. Toronto 647-348-1786
Canada Risk Solutions Inc. S.G.
P.I.
Toronto 1-800-926-5264
Canadian Corps of Commissionaires S.G. Ottawa 613-231-6462
Hamilton 905-527-2775, Ext. 25
Kingston 613-634-4432
Canadian Private Investigation Services Ltd. P.I. Cambridge 226-214-3148
Canadian Protection Providers Inc. S.G. North York 647-330-0313
Canadian Security Concepts S.G.
P.I.
London 519-642-0444
Canadian Security Force Inc. S.G. Mississauga 416-833-1197
Cancom Security Inc. S.G. Toronto 416-763-0000
Canadian Security Management and
Canadian Mine Security (2035356 Ontario Limited)
S.G. St. Marys 866-547-4600
Canadian Security Training (2173671 Ontario Inc.) S.G. Milton 905-875-8782
Canguard Security & Investigations Inc. S.G.
P.I.
Oshawa 905-999-5394
Centre for Security Training & Management Inc. S.G.
P.I.
Toronto 416-750-4747
Cobra International Protection Agency (1932105 Ontario Inc.) S.G. Niagara Falls 289-296-2642
Collective Security Services Inc. S.G. Etobicoke 416-903-0476
Colonel Security & Employment Inc. (Brampton) S.G. Brampton 905-792-0019
Colonel Security & Employment Inc. (Mississauga) S.G.
P.I.
Mississauga 416-996-8409
Commissionaires (Great Lakes) S.G.
P.I.s
Toronto 416-364-4496
Computer Sentry Software S.G.
P.I.
Lindsay 1-888-856-6180
Condo Concierge Inc. S.G. Toronto 647-348-4321
Condor Security Inc. S.G. Toronto 416-665-1500
Contemporary Security Canada, ULC S.G. Toronto 604-687-2483
Corporate Investigation Services Ltd. S.G. London 519-652-2163
Defron Security Services S.G. Toronto 647-932-9279
Delta Security and Safety Services S.G. Woodbridge 416-660-8906
DiFranco Security Services S.G.
P.I.
Burlington 289-288-0386
Discovery Group of Investigators P.I. Brampton 647-931-8077
Dominion Security Services S.G. London 519-933-7544
Dragon Protection S.G. Brampton 905-782-7746
Dragon Security S.G. Oakville 905-464-4652
Elite Canada Security S.G. Windsor 519-566-7212
Elite Security and Investigation (Soleiman Hussaini) S.G. Whitby 647-677-3769
Empire Investigations and Protection Services Inc. S.G.
P.I.
Pickering 905-839-9991
Ajax 905-426-3909
Eye-Spi Security and Private Investigation Academy S.G.
P.I.
Ottawa 613-723-2221
Excalibur Security Group (8246556 Canada Corp.) S.G. Thornhill 647-505-1840
Executive Protection Services Group S.G.
P.I.
Ajax 905-885-0303, Ext. 202
Executive Response International Inc. S.G.
P.I.
Ottawa 819-665-6958
Executive Security & Investigation Services (9171053 Canada Inc) S.G.
P.I.
Ajax 905-239-4100
First Canadians Protection Inc. S.G. Fort Erie 289-320-8482
First Security Protection Services Ltd. S.G. Richmond Hill 416-831-3236
Flash Security Services Ltd. S.G. Mississauga 647-877-6770
Focus Protective Services S.G. Brampton 289-801-3736
Force 1 Security (TN Patrol Services Inc.) S.G.
P.I.
Hamilton 905-574-4444
Fortis Canada Security Service Inc. S.G. Kitchener 519-505-4666
G4S Secure Solutions (Canada) Ltd S.G.
P.I.
Toronto 416-490-8329
Etobicoke 416-620-0762
Hamilton 905-528-6691
Kingston 613-389-1744
Sudbury 705-524-1519
Thunder Bay 807-344-0090
Windsor 519-255-1441
GardaWorld (Garda Canada Security Corporation) S.G. Hamilton 905-578-6955
S.G. Ottawa 613-563-0685
S.G.
P.I.
Mississauga 905-915-9500
S.G. South Porcupine
Timmins
705-221-1514
S.G.
P.I.
Toronto 416-915-9500
Guard and Patrol Security Services S.G. Kitchener 519-497-7884
Genix Protection Services S.G.
P.I.
Toronto 416-850-0183
Global Investigation Agency S.G.
P.I.
Brockville 613-349-6442
GPS-Global Protection Services Inc. S.G. North York 647-852-4774
G F 1 Security Services Inc. S.G. Mississauga 647-929-7736
Green Force Protection (Bilal Arshad) S.G. Scarborough 416-893-8821
GSS Security Ltd. S.G. Hamilton 905-547-5552
Guardsmark Canada S.G.
P.I.
Toronto 416-236-4255 ->
GuardsOntario (8497966 Canada Inc.) S.G. Sturgeon Falls 800-957-0078
Hallmark Investigation Services Inc. P.I. Etobicoke 416-231-1010
Haywood Hunt and Associates P.I. Mississauga 416-253-7878
HD Protective Services S.G. Scarborough 647-606-7083
Hawkins Security Group Inc. S.G.
P.I.
Toronto 416-460-1602
Hawthorne Security and Communications Inc. S.G. Owen Sound 519-376-6662
Hughes Intelligence (Sarnia) Inc. P.I. Sarnia 519-344-7447
Hunt Investigations Ltd. P.I. Ottawa 613-799-4626
INKAS Security Services Ltd. S.G. Toronto (416) 744 3322
Inneractive Security Services Inc. S.G.
P.I.
Kitchener 519-585-1923
Interforce International Inc. S.G.
P.I.
Toronto 416-907-9246
International Security & Training Solutions (1213159 Ontario Inc.) S.G.
P.I.
Almonte 613-401-5946
Investigativepower.com (Terence Keen & Associates) P.I. Toronto 416-926-9454
Investigative Research Group Inc. P.I. Barrie 705-739-4800
Investigative Risk Management Inc. P.I. Barrie 705-503-5544
Investigative Solutions Network Inc. S.G.
P.I.
Pickering 905-421-0046
Ironhorse Corporation (Ironhorse Security and Investigation) S.G.
P.I.
Ottawa 613-228-2813
Jackal Security Inc. S.G. Iroquois Falls 705-232-8385
James Harris – (Harris Security Agency) S.G. Ottawa 613-726-6713
Jasab Security Services Inc. (Orion Security) S.G. Brampton 905-840-0400
JMC Legal Services Inc. S.G.
P.I.
Markham 905-470-1397
K. Wruck & Associates P.I. Toronto 416-781-8208
KeyNorth Professional Services Group Inc P.I. Ottawa 613-233-8509
Kawartha Guard Service (1675494 Ontario Inc) S.G.
P.I.
Peterborough 705-743-0007
Khan Groups Security Corp. (Falcon Security) S.G. Ajax 306-241-0124
KingsGuard Security Inc. S.G. Brampton 905-251-4759
Knights on Guard Security Surveillance Systems Corporation S.G. Toronto 416-284-6060
Lanehart Security and Investigations S.G.
P.I.
Toronto 416-703-6363
Legion Security (1882469 Ontario Inc.) S.G.
P.I.
York 647-500-3084
Live to Secure (LTS) Protective Services S.G.
P.I.
North York 647-560-4321
Lockhart Investigations P.I. Coe Hill 613-337-9271
Lowell Security Inc. S.G. North Bay 705-472-3446
LTS Protective Services S.G.
P.I.
North York 647-560-4321
Luxe Security S.G. Toronto 647-409-9314
Lyceum Security S.G. Mississauga 647 629-8433
Lyndon Security Service Inc. S.G. Sarnia 519-336-6171
M M Security Services Inc. S.G. Mississauga 905-624-6929
Magnus Training and Protection Inc. S.G.
P.I.
Ottawa 613-271-2117
Marshal Security (1908238 Ontario Inc.) S.G. Toronto 647-786-9714
Maxama Protection Inc. S.G. Peterborough 705-745-7500
McLaren Security Inc. S.G. North Bay 705-497-5973
MDIS Intelligence Specialists P.I. Toronto 416-575-6145
MenaryGroup Inc. S.G. Toronto 416-706-5521
Meridian Security Solutions Inc. S.G. Toronto 416-900-6060
Metro Protective Services (2138894 Ontario Inc.) S.G. Toronto 416-240-0911
Midnight Protection Services Ltd. S.G. Mount Hope 905-333-4404
MKD International Inc. P.I. Concord 416-366-2653
Monarch Security Management S.G. Toronto 647-782-0837
Mosaic Investigation and Security Services S.G.
P.I.
Toronto 416-661-0880
Nexus Protective Services Ltd. S.G. Toronto 416-815-7575
Norpro Company (547573 Ontario Ltd.) S.G.
P.I.
Sault Ste. Marie 705-949-3227
North East Regional Services Inc. S.G. Sault St. Marie 705-942-0034
Northern Defence & Security Corp. S.G.
P.I.
Ottawa 613-670-5846
Northern Force Security Inc. S.G. Toronto 647-982-1385
Northwest Protection Services Ltd S.G. Toronto 416-787-1448
OBN Security Management Inc. S.G.
P.I.
Toronto 416-253-7416
Ontario Eaglez Investigations and Security Services Corp. S.G.
P.I.
Niagara Falls 289-296-5589. ext. 101
Paladin Security Group (Ontario) Ltd. S.G. Toronto 416-916-6767
Windsor 519-945-9975
Paradigm Investigations Inc. S.G.
P.I.
Kanata 613-591-9390
Paragon Protection Ltd. S.G. Toronto 416-498-4000
Paros Security Ltd S.G. Ottawa 1-888-503-1352
Paros Security Ltd S.G. Ottawa 1-888-503-1352
Peninsula Security Services S.G. Welland 905-732-2337
Phoenix Private Security Inc. S.G. Ottawa 613-909-1225
Pillar Security Services S.G. Toronto 416-777-1812, Ext. 222
Pinnacle Security Services Inc. S.G. Etobicoke 647-409-6861
Precision Institute of Protective Measures (1534722 Ontario Ltd) S.G. Concord 905-761-9309
Premium Investigative Services P.I. Burlington 905-923-3323
Presidential Security Inc. S.G.
P.I.
Toronto 647-303-5559
Primary Response Inc./Training Academy of Ontario S.G.
P.I.
Toronto 416-658-4536
Private Eye Investigations (Ashley Cyr) S.G.
P.I.
Gloucester 613-697-7580
Private Security Services (1643633 Ontario Inc.) S.G. Toronto 647-444-0360
Proam Security S.G. Mississauga 905-268-0838
PRO-TEC 5 Protective and Training Services (Daniel Labelle) S.G.
P.I.
Pembroke 613-401-5507
Profile Investigation Inc. P.I. Etobicoke 416-695-1260
Progressive Investigations Canada Inc. P.I. Windsor 519-946-0996
Prolific Investigations P.I. Toronto 416-733-1200
Providence Investigations Ltd. (Academy of Investigative Studies) S.G.
P.I.
Belleville 416-579-3694
Purplehearts Security Inc. S.G. Toronto 647-982-2521
Quick Response Security Inc. S.G. Mississauga 647-703-0044
RBG Security Inc. S.G. Mississauga 647 629-2648
Redfield Group Inc. S.G.
P.I.
Toronto 1-888-436-0766
Regal Security Inc. S.G. North York 416-633-8558
Regent Private Investigations P.I. Whitby 1-866-967-1098
Reillys Security Services (1175469 Ontario Ltd.) S.G.
P.I.
Toronto 416-256-3199
REP Security Inc. S.G. Thunder Bay 807-476-6874
Risk Management Solutions Inc. S.G.
P.I.
Milton 519 835-0144
Risk Protection Group T.O. (1806034 Ontario Inc.) S.G.
P.I.
Toronto 905-356-7475
Romex Security Inc S.G. Brantford 888-271-9331
Ronin Private Intelligence P.I. Cumberland 613-627-3018
Ruff Justice Security and K9 Services S.G. Thorold 289-968-9073
Russell Security Services Inc. S.G.
P.I.
Barrie 705-721-1480
Safety First Security Services Inc. S.G. Scarborough 647-886-7675
Safety Net Security Ltd. S.G.
P.I.
Thunder Bay 807-623-1844
Samdag Security and Investigation Services Inc. S.G.
P.I.
Cambridge 519-591-4243
SCPI S.G.
P.I.
Stoney Creek 905-643-8361
SEALS (2379799 Ontario Inc.) S.G. Mississauga 647-274-0604
Secure Group Protective Services Inc. S.G.
P.I.
Markham 416-751-1894
Secure One Guard Services Inc. S.G.
P.I.
Scarborough 416-887-3876
Securehost Incorporated S.G. Brampton 647-680-6844
Securigard Canada (1812651 Ontario Limited) S.G. London 877-609-0174
Securitas Canada Limited S.G. Barrie 705-728-7777
Hamilton 905-561-9287
London 519-432-2655
Ottawa 613-745-7554
Securtac Protection Services Inc. S.G.
P.I.
Toronto 416-479-0056
Select Protection Services Ltd. S.G. Ajax 416-828-7552
Sentinel Security Inc. S.G. North York 1-877-894-1885
Sevitti Investigations (Maria Rosa Sevitti) P.I. Stoney Creek 905-807-1780
Shield Security Services (2318933 Ontario Inc.) S.G.
P.I.
Ottawa 613-699-7454
Shield Security Solutions (9342079 Canada Inc.) S.G. Toronto 416-877-0008
Shield Special Investigations (Philip Williams) P.I. Kingston 416-859-5478
Signal 88 (2467562 Ontario Inc.) S.G. Ottawa 613-801-3466
SIMCOL – Security International Management Consultants Inc. S.G.
P.I.
Milton 416-352-8622
Skanna Systems Investigations Inc. S.G. Scarborough 416-292-5353, Ext. 100
Skyview Security and Intelligence Inc. S.G. Toronto 647-575-8439
Smith Investigation Agency (The) P.I. Mississauga 647-479-8474
Solutions Outsourcing P.I. Minesing 705-792-5879
SP Plus Security of Canada S.G. Toronto 416-441-0711
Spartan Protective Group Inc. S.G. Oshawa 647-702-7805
Special Security Services Group Inc. S.G. Toronto 416-746-9300
Springfield Security Services Ltd. S.G. Scarborough 416-287-1425
Squad Security Canada Ltd. S.G.
P.I.
Mississauga 905-361-6512
SSN Networks Inc. S.G. Mississauga 647-300-9194
St. Martin & Associates (8021155 Canada Inc.) S.G. Ottawa 613-228-2813
Star Quality Enterprises Inc. S.G.
P.I.
Mississauga 905-565-6669
Star Security Incorporated S.G. Hamilton 905-855-7827
Stealth Private Investigations and Court Agent Services P.I. Peterborough 705-748-6544
Stinson Security Services Limited S.G. London 519-673-1664
Street Watch Security Services (925733 Ontario Ltd) S.G.
P.I.
Toronto 416-558-3690
Subwest Security Services Inc. S.G. Whitby 905-449-4426
Sunray Investigators Inc. P.I. Mississauga 905-232-8586
Supreme Protective Services Inc. S.G. Ajax 416-417-9050
Swat Protection Services S.G. Brampton 905-598-3786
Symmetry Investigation Services Inc. P.I. Oakville 1-888-369-9805 ext. 201
Synergy Protection Group Inc. S.G.
P.I.
Toronto 888-705-0097
Target Investigation & Security Ltd. S.G.
P.I.
Concord 905-760-9090
Titan Security & Protection Inc. S.G. North York 1-888-506-0664
TNT Security Inc. S.G. Sebringville 519-393-5289
TOERSA Security Inc. S.G. Ottawa 613-850-4239
Tone-Gar Security Services Inc. S.G.
P.I.
Kitchener 519-746-1970
Triarii Security & Investigations S.G.
P.I.
Niagara Falls 289-271-4911
Tricom Security Services Inc. S.G. Toronto 416-651-7890
T&S Elite Security Services Inc. S.G. Mississauga 647-293-7284
UCB1 Global Protection Services S.G.
P.I.
Ottawa 613-482-0511
United Security Services S.G. Mississauga 905-542-7233
Universal Protection Agency S.G.
P.I.
Peterborough 705-768-3324
Urquhart Investigation & Research Inc P.I. St. Catherines 905-688-9222
Valguard Security Inc. S.G.
P.I.
Concord 855-293-0888
V.S.I. Inc.(Vista Security & Investigation) S.G. Mississauga 905-858-8211
Western Protection Alliance S.G. Matheson 705-918-4048
WIS (Windsor Investigation Services) P.I. Windsor 519-966-0000
WPSL Security Solutions Inc. S.G. Thornhill 905-747-0855
Zone Security S.G. Maple 647-938-2059
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