Manitoba Security Guard Training and Licencing Requirements

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Manitoba Security Guard Training
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Introduction:

To help you navigate thru the requirements for this highly sought after occupation we’ve created a comprehensive guide to Manitoba Security Guard Training.

The Private Investigators and Security Guards Act managed by Manitoba Justice a requires that all individuals conducting private Investigation and/or security guard duties are licensed.

Under The Private Investigators and Security Guards Act, individuals conducting loss prevention duties require a security guard licence but must request a uniform exemption.

Beginning October 1, 2016, all applications for a temporary security guard licence will require confirmation from an approved trainer stating the applicant has been registered for the Manitoba Security Guard Training Program.

Confirmation may be submitted in the form of a dated letter or e-mail and must be provided at the time of licence application submission.

Both letter and e-mail confirmations must:

  • accurately name the applicant (surname and given names)
  • provide the applicant’s date of birth and current address
  • clearly state the applicant has been registered for the Manitoba Security Guard Training Program
  • state the date on which the applicant will commence training
  • include the name of the approved trainer
  • and in the case of a letter, include the signature of the approved trainer.

Approved Trainers may be contacted to verify a registration confirmation being submitted. If an individual who registers fails to attend and complete the training, the trainer should advise the Private Investigators and Security Guards Program.

After September 30, 2016 application submissions for temporary security guard licences which do not include confirmation of training registration will not be accepted.

In order to be fully licensed, you must complete the Manitoba Justice Approved Security Guard Training Course. (See below).

Manitoba Justice provides this definition of security personnel as “means an individual who, for hire or reward,
(a) guards or patrols for the purpose of protecting persons or property, or
(b) detects loss of or damage to the property or premises of another person”

Manitoba Security Guard Licensing Requirements

If you are at least 18 years of age, you can apply to become a security guard or private investigator by submitting the following to the Registrar:

  • Completed Private Investigator/Security Guard Licence Application
  • Please note that all applications must state an address for service within Manitoba. All notices and documentation, including your licence, will be sent to this address. Applications which do not state an address for service within Manitoba will be returned.
  • Section 19.1 of The Private Investigators and Security Guards Act requires you to report a change in your address for service to the Registrar within 15 days of it occurring.
  • Please note that incomplete application forms and submissions will not be accepted.
  • Results for a current Child Abuse Registry check (dated no older than six months at the time of submission).This must be obtained directly from Manitoba Child and Family Services. The results of a Child Abuse Registry check are not the same as a Vulnerable Sector Search (VSS) performed by a police service.
  • Results for a current Criminal Record check (dated no older than six months at the time of submission). This should be obtained from the police service in your jurisdiction of residence.

IMPORTANT: If your Criminal Record check indicates that you have, or may have, a record of conviction, you will have to provide a police document that outlines your criminal record conviction history (dated no older than six months at the time of submission). This is also referred to as a transcript.

This may require your fingerprints to be taken and submitted for comparison at the National Criminal Records Repository. Your police service will be able to advise you how long this process may take. If you require a transcript, your application cannot be accepted until you are able to provide the results.

Proof of successful training completion (security guard). This includes the following:

  • Certificate issued by a trainer approved by Manitoba Justice to deliver the mandatory Manitoba Security Guard Training Program (MSGTP). This certificate can
    only be issued to you if you have completed the training and passed the requisite exam.
  • If you have moved to Manitoba from another Canadian Province or Territory where you satisfied a regulated training standard for security guards, this may be recognized as equivalent to the MSGTP. You should contact the Private Investigators and Security Guards Program for more information.
  • If you have no proof of training you may submit a complete application to the Registrar requesting a temporary security guard licence. You may only be issued one temporary licence and it cannot be renewed. A temporary security guard licence is only valid for six months. During this licence term, you are expected to satisfy the mandatory training standard.

IMPORTANT: Only Canadian training standards will be recognized for equivalency.

Digital photo image (jPeg file format) or

Paper photograph (colour) taken by a photo studio.

Digital photos on disc, flash drive, etc. are not accepted; forward a digital jpeg photo to pisg@gov.mb.ca

The style and quality of photographs submitted (both paper and digital) must be that which would be accepted for a passport application.

Photographs which do not satisfy the standards noted will not be accepted and may result in your application being returned.

Your photograph must be recent. If you change your appearance after submitting your photograph (cut your hair or grow facial hair, for example) you must provide a new photograph as soon as possible.

Payment of the licence fee

Please note that all fees are non-refundable.

Licensing Fees For Manitoba Security Personel

Fees for individual licences are as follows:

Temporary Security Guard Licence
(one-time, six-month term for training purposes):
$30.00
Private Investigator or Security Guard Licence: $30.00 annually
Dual Licence (Private Investigator and Security Guard): $60.00 annually

Please note that an individual is entitled to one temporary security guard licence only.

Can a security guard use the following equipment?

  • a. Batons/Nightsticks
    While batons are not considered prohibited weapons, security guards and private investigators should not use or carry batons, truncheons, nightsticks, billy clubs or any similar item as a weapon. Possessing or using this equipment could place an individual in violation of the Criminal Code.
  • b. Firearms
    No, individuals licensed under The Private Investigators and Security Guards Act may not carry any type of restricted weapon.
  • c. Handcuffs
    The use of handcuffs, although not specifically prohibited, should be closely monitored by your employer. As a general rule, only a minimum level of force may be used to restrain a person being lawfully placed under arrest. You must know that any other application of force is an unjustified assault and may lead to a charge under the Criminal Code.
  • d. Oleoresin Capsicum (OC) Spray (Pepper Spray)
    No, security guards and private investigators are prohibited from the possession/use of pepper spray as it is a prohibited weapon under the Criminal Code.

Manitoba Security Guard Training Course

This is a 40-hour mandatory course provided by authorized training centres. This course can be done either in person or online. See the list of all approved trainers below.

Please note that there some exceptions to the mandatory training course.

Exam Challenge

To be considered for an exam challenge you must:

Provide the Private Investigators and Security Guards program with proof that you have sufficient prior work experience that relates directly to duties performed by a security guard; or

Provide the Private Investigators and Security Guards program with proof of having worked as a security guard for a minimum of 1500 hours within the two years immediately prior to requesting the exam challenge. Hours worked as a security guard with a temporary security guard licence cannot be used to support an exam challenge request.

Equivalent training from another Canadian Province or Territory

If you have moved to Manitoba from another Canadian Province or Territory where you satisfied a regulated training standard for security guards, this may be recognized as equivalent to the Manitoba standard. You should contact the Private Investigators and Security Guards Program for more information.

Manitoba Security Guard Training Course Outline

This 40-hour mandatory course provided by accredited trainers will cover the following topics:

1 General Duties and Responsibilities

  • Protection of People
  • Protection of Property
  • Protection of Information
  • Post Orders

2 Professionalism

  • Appearance
  • Attitude and Conduct
  • Effective Communication
  • Interviewing
  • Dealing with Difficult or Angry People
  • Dealing with a Wide Variety of People
  • Discrimination and Harassment
  • Crowd Control
  • Labour Disputes
  • Dealing with the Media

3 You and the Law

  • Legal status of a Security Guard
  • Types of Criminal Offences
  • Powers of Arrest
  • Use of Force
  • Search and Seizure
  • Landlords and Tenants
  • Trespassing and Vandalism
  • Licencing of Security Guards

4 Patrolling

  • Purpose of a Patrol
  • Preparing for a Patrol
  • Patrolling Effectively
  • Patrolling Safely
  • Powers of Observation

5 Writing Notes and Reports

  • Factors Involved in Note Taking
  • What to Include in Notes
  • 24 Hour Clock
  • Phonetic Alphabet
  • Factors Involved in Report Writing
  • How to Improve Report Writing Skills
  • Evidence
  • Protecting a Crime Scene
  • Testifying in Court

6 Bomb Threats

  • People Who Make Bomb Threats
  • Threats Received Over the Phone
  • Bomb Threat Checklist
  • Written Threats
  • Evacuation
  • Suspicious Objects

7 Access Control & Alarm Systems

  • Different Levels of Access Control
  • Common Ways to Control Access
  • Main Purpose of an Alarm System
  • How Alarm Systems Operate
  • Responding to an Alarm
  • False Alarms

8 Traffic Control

  • Legal Authority
  • Safety
  • Hand Control Signals
  • Dealing with Emergency Vehicles
  • Responding to Accidents

9 Fire!

  • Fire Safety and Emergency Procedures Plans
  • Being Prepared for Fires
  • Things Needed for a Fire to Start
  • How to Put a Fire Out
  • Fire Hazards
  • Detecting Fires
  • Fighting Fires

10 Working Safely

  • Workplace Safety and Health Act
  • The Right to Know
  • The Right to Participate
  • The Right to Refuse Unsafe Work
  • Employee Responsibilities
  • Working Alone Plans

Accredited Trainers For The Manitoba Security Guard Training Course

Click here for the current list of all authorized trainers recognized by Manitoba Justice.

Booking Exams:

Exam administrations will continue to be scheduled approximately twice per month, at set locations, dates and times. Please see below for the pre-scheduled dates and locations.

The exam times available are 10:00 a.m. and 1:00 p.m. If necessary, a third session at 2:30 p.m. may be arranged at the discretion of the Private Investigators and Security Guards Program (PISG Program).

It is the responsibility of the Approved Training Provider to submit, no less than 24 hours in advance of the selected exam date, an exam request and full list of candidates.

Exam requests and candidate lists must be submitted by e-mail to pisg@gov.mb.ca unless the trainer is unable to do so due to lack of e-mail access.

In these cases, a typed request letter and candidate list printed out and faxed to 204-945-2217 will be accepted.

Please note that illegible or hand written exam requests and candidate lists will not be accepted.

An exam request must indicate which scheduled date and available time the candidate(s) will be sitting the exam, and confirm that each of the individuals listed has completed the mandatory training program. Should the selected exam date fall on the day immediately after a weekend or statutory holiday, the request and accompanying candidate list must be submitted no later than the morning of the business day prior to that weekend or holiday.

Community Safety Division Policing Services and Public Safety
1800 – 155 Carlton Street
Winnipeg, Manitoba
Canada R3C 3H8

T 204 945-2825 F 204 945-2217

Exam seats are limited and will be provided on a first come, first serve basis.

Attendees are required to present one piece of valid photo identification when attending for their scheduled exam session.

They are also required to bring their own pens.

Attendees unable to present valid photo identification will not be permitted to sit the exam.

If a candidate does not possess current photo identification, their trainer must assist them in making alternate arrangements to identify themselves when attending.

Exam candidates must arrive for their scheduled exam at least fifteen minutes prior to the exam start time.

Candidates are responsible for planning for any delays related to travel and parking arrangements. Candidates who arrive late for their exam may be refused entry to the testing session at the invigilator’s discretion.

Exam candidate lists submitted by approved trainers must continue to include the following information for each candidate:

  • First name
  • Surname
  • Date of Birth
  • Address
  • Postal Code
  • City
  • Province

Payment of Fees:

Payment for exam fees must be received by the PISG Program office at least 24 hours prior to the scheduled exam date selected. Should the exam date fall on the day immediately after a weekend or statutory holiday, payment must be submitted no later than the morning of the business day prior to that weekend or holiday.

Please do not e-mail financial transaction or credit card payment information.

Completed credit card authorization forms can be faxed to 204-945-2217 with an appropriate cover letter advising to what the payment applies and listing the exam candidates.

Alternatively, the letter can be faxed and credit card information provided to PISG Program staff by calling 204-945-2825.

Exam fees continue to be non-refundable. This applies to all requisite exam fees, including situations where attendance is cancelled by a candidate or their trainer after an exam seat has been reserved and the applicable fee paid. Exam fees are not transferable from one exam administration to another.

Manitoba Security Guard Training Exam Dates and Locations for 2019:

Basement Level Auditorium of the Norquay Building (401 York Ave.)

  • January 17th and 31st
  • May 9th and 23rd
  • June 7th and 21st
  • July 6th and 20th
  • August 1st, 15th and 29th
  • September 12th and 26th
  • October 10th and 24th
  • November 7th and 21st
  • December 5th and 12th

Justice Boardroom 1214 of the Woodsworth Building (12th Floor at 405 Broadway)

  • February 15th
  • March 1st, 15th and 29th
  • April 12th and 26th

Distance Exam Administrations:

Exam administrations which are not scheduled for delivery within the City of Winnipeg will be addressed on a case by case basis at the discretion of the PISG Program office. The availability of a third party invigilator approved by the Registrar is a factor which must be considered when proposing or arranging distance exam administrations.

If you have any questions regarding the schedule or the exam process, please contact the Private Investigators and Security Guards Program support line at (204) 945-2825 or e-mail pisg@gov.mb.ca

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