The Essential Role of a Security Guard in Ontario
Security guards are a vital part of the safety and security framework across Ontario. Whether stationed in shopping centres, corporate offices, industrial facilities, or residential communities, security guards are often the first line of defense in protecting people, property, information, and assets.
As public law enforcement agencies face increasing demands, private security services are stepping up to meet the growing need for protection. In fact, the number of private security personnel now exceeds that of police officers in Ontario—an ongoing trend seen across Canada. This highlights the increasing reliance on trained private security professionals to support public safety.
Regulation and Legal Framework
In Ontario, the private security industry is regulated by the Private Security and Investigative Services Act, 2005 (PSISA). According to this law, a security guard is defined as someone who, for compensation, primarily performs guarding or patrolling duties to protect individuals or property.
To work legally in this field, individuals must complete mandatory security guard training, pass a provincial exam, and obtain a valid security guard license issued by the Ministry of the Solicitor General.
This post will cover the core responsibilities of a security guard, how their role differs from police officers, and how to become licensed in Ontario. If you're considering a career in private security, there are many opportunities available—and we’ll guide you through the process of getting started.
What Do Security Guards Do?
The primary responsibility of a security guard is to ensure the safety of people and property. While their duties vary by location, all guards are expected to:
- Observe: Monitor surveillance systems, conduct patrols, and stay alert for suspicious activity or safety hazards.
- Deter: Act as a visible deterrent to criminal activity through a professional presence.
- Record: Document daily activities, patrols, and incident details in clear, accurate reports.
- Report: Notify appropriate authorities—employers, police, or emergency responders—when incidents occur.
Security guards have responsibilities to three core groups:
- Employers: Protect personnel, assets, and infrastructure by enforcing policies and conducting regular patrols.
- The Public: Assist with access control, crowd management, and emergency support in high-traffic areas like malls and entertainment venues.
- Themselves: Maintain integrity, respect legal boundaries, and prioritize safety at all times.
How Are Security Guards Different from Police Officers?
While both professions contribute to public safety, security guards and police officers have different roles, authorities, and jurisdictions.
Police officers are government-funded public servants with broad authority to enforce laws, investigate crimes, and make arrests. Their powers extend across municipalities, provinces, and the nation.
In contrast, security guards are hired by private clients—businesses, individuals, or organizations—to protect specific properties. Their legal powers are more limited, but they play an essential role in crime prevention, emergency response, and public safety within the scope of their assigned locations.
Security guards can make a citizen’s arrest only if they directly witness a crime being committed and must immediately contact police after doing so. Despite these limitations, they often serve as the first responders in emergency situations and collaborate closely with law enforcement by providing incident reports, surveillance footage, and eyewitness accounts.
The Role of Security Guards in Public Safety
Security guards are critical to maintaining safety and preventing crime in both public and private settings. Their presence alone can discourage theft, vandalism, and trespassing. In retail environments, guards may take on loss prevention duties, while in residential or corporate locations, they manage access points and monitor for unauthorized activity.
Security guards are also key players during emergencies—guiding first responders, securing dangerous areas, and ensuring the safety of occupants. Their familiarity with the property and protocols makes them invaluable during crises.
In post-incident scenarios, security guards assist investigations by preserving scenes, sharing surveillance footage, and offering witness statements to police or legal representatives.
How to Get a Security Guard License in Ontario
To become a licensed security guard in Ontario, you must follow a structured process set by the Ministry of the Solicitor General:
- Complete Security Guard Training:
Enroll in a 40-hour government-accredited security guard training program. Topics covered include legal authorities, the PSISA, use of force, and communication skills. - Pass the Licensing Exam:
After completing your training, take the multiple-choice exam administered by Serco. This test assesses your knowledge and readiness to perform the role. - Meet the Eligibility Criteria:
- Be at least 18 years old
- Legally entitled to work in Canada
- Have a clean criminal record (background checks are mandatory)
- Apply for Your Security Guard License:
Submit your application through the ServiceOntario website. Your security guard license is valid for two years and must be renewed according to Ministry guidelines.
For those seeking a fast and effective path into the industry, securityguardcourse.ca offers a comprehensive, Ministry-approved security guard training program. It prepares you to pass the exam and confidently enter the workforce.
Ready to Start Your Career?
With growing demand for trained professionals, now is the perfect time to enter Ontario’s private security industry. Whether you're starting fresh or looking to shift careers, obtaining a security guard license opens the door to a stable and rewarding profession. Proper security guard training ensures you're equipped with the skills, knowledge, and legal understanding needed to succeed.
Last Updated on May 30, 2025
